Last updated August 6, 2026
At Malenia, we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
Contact Information: Name, email address, phone number, and delivery address provided during order placement or support inquiries.
Order & Warranty Details: Purchase dates, item details, and transaction history required to process orders and manage warranty claims.
Communication Logs: Messages or details shared with us via email or WhatsApp support channels.
2. How We Use Your Information
To process, fulfill, and deliver your orders.
To verify and manage your one-year limited warranty claims.
To respond to your customer service inquiries via email or WhatsApp.
To communicate important order updates or policy changes.
3. Information Sharing & Security
Third-Party Service Providers: We only share necessary delivery details with trusted courier partners to ensure your products arrive safely.
Data Protection: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Security: We take reasonable precautions to protect your personal information against unauthorized access, alteration, or disclosure.
4. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us directly.
5. Contact Us For any questions regarding this Privacy Policy or your personal data, please contact us at:
WhatsApp: +880 1351707535 (WhatsApp Only)